Patient experience
Online Appointment Booking for Clinics: Slots, Tokens and Walk-ins
Slots or tokens, how walk-ins fit around online bookings, what a good booking page needs, the rules worth setting and a 7-step setup plan for your clinic.
Category4 articles
Patient experience
How to give patients a calmer visit: online booking, live queue tracking, self check-in and waiting-room displays that answer questions before they are asked.
Patient experience
Real-Time Patient Queue Tracking: Links, People Ahead and ETAs
Give every patient a live link with people ahead, the token being served and an honest estimated time, and stop the endless questions at the reception desk.
Patient experience
Token Display System for Clinics: A Waiting-Room TV Guide
What a waiting-room token display should show, which layout suits your clinic, the hardware you really need, a 6-step setup and how to keep names private.
Patient experience
Patient Self Check-In with a QR Code: A Practical Guide for Clinics
Let patients mark themselves as arrived by scanning a QR at reception. How the rotating desk code works, how it fits bookings and walk-ins, and how to roll it out.