Terms of service

ClinicWorkFlo, operated by Techglock Software Solutions, provides OPD software to clinics and hospitals on a subscription basis: online booking and appointments, queue management, waiting-room displays, patient records, consultations, e-prescriptions, follow-ups, OPD billing, analytics, and staff and role management.

The clinic’s administrator is responsible for who is invited, which role each person has, and deactivating people who no longer work at the clinic.

Keep login details private. Waiting-room screens are paired with a code, so staff do not need to sign in on shared displays.

Plans limit the number of doctors, staff users and TV displays; add-ons can be bought on paid plans. Paid plans include a 14-day free trial and then renew monthly or yearly. Current plans and prices are shared on request through Contact us.

Upgrades apply immediately. Downgrades apply from the next renewal.

If a payment is overdue, service may be paused after a grace period. Clinic data is not deleted when an account is paused.

• Clinics are responsible for the accuracy of the information they and their staff enter.
• Clinics are responsible for obtaining patient consent where required.
• Do not use the service to send messages patients have not asked for, or for anything unlawful.

ClinicWorkFlo supports doctors’ work, for example with dose suggestions and allergy or duplicate-medicine warnings, but does not replace clinical judgement. The treating doctor remains responsible for diagnoses, prescriptions and advice.

Patient and clinic data belongs to the clinic. We process it only to provide the service, as described in our Privacy policy.

We may update these terms. The date of the latest version is shown at the top of this page, and significant changes will be communicated to clinic administrators before they apply.

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